Privacy Policy

Updated November 2020

Processing of personal data by Loxonet GmbH.

Privacy information

The use of this website, our product demo and the blog may involve the processing of personal data. In order for you to understand this processing, we would like to give you an overview of this processing with the following information. Furthermore, we would like to inform you about your rights under the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

structure

Our data protection declaration is structured as follows:

I. General information

II. Data processing on our website (including product demo)

III. Data processing on our blog

IV. Data processing on our social media pages

V. Further data processing

I. General information

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or together with others about the purposes and means of processing.

In addition, we will inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

We process personal data in compliance with the relevant data protection regulations, in particular the GDPR and the BDSG. We only process data on the basis of legal permission. When using this website, we only process personal data with your consent (Art. 6 Para. 1 Letter a) GDPR), to fulfill a contract to which you are a party, or at your request to carry out pre-contractual measures (Art. 6 Para . 1 letter b) GDPR), to fulfill a legal obligation (Art. 6 paragraph 1 letter c) GDPR) or if the processing is necessary to safeguard our legitimate interests or the legitimate interests of a third party, unless your interests or Fundamental rights and freedoms that require the protection of personal data prevail (Art. 6 Paragraph 1 Letter f) GDPR).

1. Note on the responsible body

The responsible body for data processing on this website is Loxonet GmbH, based at Schottmüllerstraße 17a in 20251 Hamburg.

Phone: + 49 40 226373770
Email: info@loxonet.com

If you have any questions or suggestions about this information, or if you would like to contact us about the assertion of your rights, please address your request to the responsible body named above.

2. Duration of storage

Unless otherwise stated in the following instructions, we only store the data for as long as it is necessary to achieve the processing purpose or to fulfill our contractual or legal obligations. Such statutory retention requirements may arise in particular from commercial or tax regulations.

3. Processing when exercising your rights in accordance with Articles 15 to 22 GDPR

If you exercise your rights according to Art. 12 to 22 GDPR, we process the transmitted personal data for the purpose of implementing these rights by us and in order to be able to provide evidence of this. For the purpose of providing information and preparing it, we will only process data stored for this purpose and for purposes of data protection control and otherwise restrict processing in accordance with Art. 18 GDPR.
This processing is based on the legal basis of Art. 6 Paragraph 1 Letter c) GDPR in conjunction with Art. 15 to 22 GDPR and Section 34 Paragraph 2 BDSG.

4. Your rights as a user

As the data subject, you have the right to assert your rights to us. In particular, you have the following rights:

- In accordance with Article 15 GDPR and Section 34 BDSG, you have the right to request information about whether and, if so, to what extent we process personal data about you or not.
- You have the right to request us to correct your data in accordance with Art. 16 GDPR.
- You have the right to request that we delete your personal data in accordance with Art. 17 GDPR and Section 35 BDSG.
- You have the right to have the processing of your personal data restricted in accordance with Art. 18 GDPR.
- In accordance with Art. 20 GDPR, you have the right to receive the personal data relating to you that you have provided to us in a structured, common and machine-readable format and to transmit this data to another person responsible.

In accordance with Art. 21 para. 1 GDPR, they have the right to refuse any processing based on the legal basis of Art. 6 para. 1, letter e) or f) GDPR, opposition to insert. If we process personal data about you for the purpose of direct advertising, you can object to this processing in accordance with Art. 21 Paragraph 2 and Paragraph 3 GDPR.

If you have given us separate consent to data processing, you can revoke this consent at any time in accordance with Art. 7 Para. 3 GDPR. By such a Instructions for cancellation This does not affect the legality of the processing that took place up to the point of revocation on the basis of the consent.

5. Complaint to the competent supervisory authority

In the event of violations of the GDPR, the person concerned has a right of appeal in accordance with Art. 77 GDPR to a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right of appeal exists without prejudice to other administrative or judicial remedies.

II. Data processing on our website (including product demo)

1. Technical service provider

Unless otherwise stated in the following information, the data is processed on the servers of technical service providers who have been commissioned by us for this purpose. These service providers process the data only after explicit instructions and are contractually obliged to guarantee sufficient technical and organizational measures for data protection.

2. Processing of server log files

When using our website for informational purposes, general information is initially automatically saved as so-called server log files, which your browser transmits to our server. These are:

Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
IP address

These data will not be combined with data from other sources.
The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and the optimization of his website - for this purpose, the server log files must be recorded.

3. SSL or TLS encryption

In order to protect your data from unwanted access, we use an encryption method on our website. Your details are then sent from your computer to the server and vice versa via the Internet using an SSL or. Transmit TLS encryption. You can recognize this by the fact that the lock symbol on the status bar of your browser is closed and the address line begins with https: //. We do not use encryption if you only exchange generally available information with us.

4. contact form

Our website contains contact forms which you can use to send us messages or request a quote. The transfer of your data is always encrypted. For the contact request, we need your name, email address and the text of the message so that we can process your request. The legal basis for data processing is Article 6, Paragraph 1, Letter b) GDPR. Alternatively, you can send us a message using the contact e-mail. We process the data for the purpose of answering your request. The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

5. Newsletter

If you would like to receive the newsletter offered on our website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). The granted consent to the storage of the data, the e-mail address and their use for sending the newsletter can be revoked at any time, for example via the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data you have stored with us for the purpose of acquiring the newsletter will be saved by us from the newsletter until your cancellation and will be deleted after unsubscribing the newsletter. Data stored for other purposes with us remain unaffected.

6. Mailchimp

Our newsletters are sent via MailChimp, a newsletter distribution platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here: https://mailchimp.com/legal/privacy/. The shipping service provider is used on the basis of our legitimate interests in accordance with Article 6 (1) (f) GDPR and an order processing contract in accordance with Article 28 (3) sentence 1 GDPR.

The shipping service provider can use the recipient's data in pseudonymous form, ie without being assigned to a user, to optimize or improve their own services, e.g. for the technical optimization of shipping and the presentation of the newsletter or for statistical purposes. However, the shipping service provider does not use the data of our newsletter recipients to write to them itself or to pass the data on to third parties.

7. Sengrid

Our automatic system emails (if a user account has been set up) are sent by the SendGrid service. The provider is SendGrid, Inc., 1801 California Street, Suite 500, Denver, CO 80202, USA.

SendGrid is a service with which, among other things, the sending of e-mails and newsletters can be organized and analyzed. If you provide data such as an e-mail address, it will be stored on SendGrid's servers in the USA.

With the help of SendGrid we can analyze the sending of emails. In this way it can be determined whether a message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). They are used exclusively for the statistical analysis of messages. The results of these analyzes can be used to better identify delivery problems.

The shipping service provider is used on the basis of our legitimate interests in accordance with Art. 6 Paragraph 1 lit.
For more information, see the data protection provisions of SendGrid at: https://sendgrid.com/policies/privacy/privacy-shield-certification/.

8. Cookies

We use cookies on our website. Cookies are small text files that are saved by your browser when you visit a website. This identifies the browser used and can be recognized by our web server. Cookies do not damage your computer and do not contain viruses. Cookies only serve to make our offer more user-friendly, more effective and safer. If this use of cookies results in the processing of personal data, this is based on the legal basis of Art. 6 Paragraph 1 f) GDPR. This processing serves our legitimate interest in making our website more user-friendly, more effective and safer. So-called “session cookies” will be automatically deleted after your visit. Other cookies ("persistent cookies") are automatically deleted after a specified period, which can differ depending on the cookie. You can delete cookies at any time in the security settings of your browser. You can object to the use of cookies in principle or in certain cases through your browser settings. If cookies are deactivated, the functionality of this website may be restricted.

The Federal Office for Information Security offers you further information on this https://www.bsi-fuer-buerger.de/BSIFB/DE/Empfehlungen/EinrichtungSoftware/EinrichtungBrowser/Sicherheitsmassnahmen/Cookies/cookies_node.html.

Borlabs cookies
This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs cookie) to save your cookie consent.
Borlabs Cookie does not process any personal data. The borlabs-cookie cookie only stores the consent you gave when you entered our website.
If you would like to revoke this consent, simply delete the cookie in your browser. When you reload the website, you will be asked again for your cookie consent.

9. Intercom live chat

In order to improve the user experience on our website, in addition to the purely informative use of our website, there is the option of interacting with us via live chat. For the purpose of customer management, we give a limited part of your data, such as name, email address and registration time, to Intercom, Inc., 98 Battery Street, Suite 402, San Francisco, CA 94111 USA. We use Intercom for additional data analysis, e.g. for querying the time of registration or user activity as part of customer support. Furthermore, Intercom can be used as a communication medium for e-mails or messages within the platform. So that we can better understand our user base, Intercom collects publicly available information, e.g. about a user's company, job title, website, social network handle and physical addresses. This also includes our legitimate interest in the processing of the above-mentioned data by the third party provider in accordance with Art. 6 Para. 1 S. 1 lit.f) GDPR.

We save your data as long as your customer account is active so that we can access the entire communication process if you have any queries. Chat histories of unregistered users will be deleted after 30 days.

For more information on Intercom's privacy policy, please visit https://www.intercom.com/de/legal/privacy

10. Google Analytics

We use the Google Analytics service of Google Ireland Limited, (Gordon House, Barrow Street, Dublin 4, Ireland “Google”) to evaluate our website visits. Google uses cookies that enable your use of our website to be analyzed. The information generated by the cookie about the use of our website by users is usually transferred to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within our website and to provide us with other services related to the use of our website and the internet. In doing so, pseudonymous user profiles can be created from the processed data. We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly. The legal basis for data processing in connection with the Google Analytics service is Article 6, Paragraph 1, Letter f) GDPR and the processing serves the legitimate interest of analyzing user behavior on our website and the possible needs-based design. You can prevent the storage of cookies by setting your browser software accordingly. You can also prevent the information generated by the cookie from being recorded by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

11. Google Tag Manager

The “Google Tag Manager” service is used on this page. The Tag Manager is a tool for managing so-called tags, which are used in online marketing. The Tag Manager itself does not process any personal data, as it is used purely for the administration of other services (e.g. Google Analytics, etc.). You can find more information about the Tag Manager at: https://www.google.com/intl/de/tagmanager/use-policy.html

12. Google Web Fonts

This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. This service is provided by Google Ireland Limited, (Gordon House, Barrow Street, Dublin 4, Ireland “Google”). For the integration, it is technically necessary to process your IP address so that the content can be sent to your browser. Your IP address will therefore be transmitted to Google, although transmission to the USA cannot be ruled out. This data processing takes place to safeguard our legitimate interest in the optimization and economic operation of our website and is based on the legal basis of Art. 6 Paragraph 1 Letter f) GDPR.

13. Google Maps

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited, (Gordon House, Barrow Street, Dublin 4, Ireland “Google”). To use the functions of Google Maps, it is necessary to save your IP address. This information can be transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 lit. f GDPR. You can find more information on handling user data in Google's data protection declaration: https://policies.google.com/privacy?hl=de.

13. Google Maps

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited, (Gordon House, Barrow Street, Dublin 4, Ireland “Google”). To use the functions of Google Maps, it is necessary to save your IP address. This information can be transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Paragraph 1 lit. f GDPR. You can find more information on handling user data in Google's data protection declaration: https://policies.google.com/privacy?hl=de.

III. Data processing on our blog

1. use

The blog and the forum can be used to read and search without providing personal data. But also for such users the IP address, which is assigned to the visitor by his / her provider at the time of the (respective) retrieval of the forum pages, is logged by the server and the forum software due to the system.

2. Storage period and deletion

The comments and the associated data are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons.

3. Deletion after revocation

You can give your consent to the person responsible at any time by email info@loxonet.com revoke (Art. 7 Para. 3 GDPR). All personal data that was saved in the event of withdrawal will be deleted in this case.

IV. Data processing on our social media pages

We are represented with a company page on several social media platforms. We would like to offer further opportunities for information about our company and for exchange. has company pages on the following social media platforms:

Facebook
Instagram
Twitter
LinkedIn

If you visit or interact with a profile on a social media platform, your personal data may be processed. The information associated with a social media profile used also regularly represents personal data. This also includes messages and statements made using the profile. In addition, certain information is often automatically collected during your visit to a social media profile, which can also represent personal data.

1. Facebook and Instagram

When you visit our Facebook or Instagram page, through which we present our company or individual products from our range, certain information about you is processed. Facebook Ireland Ltd (Ireland / EU - "Facebook") is solely responsible for this processing of personal data. Further information on the processing of personal data by Facebook can be found at https://www.facebook.com/privacy/explanation.

Facebook offers the possibility to object to certain data processing; Relevant information and opt-out options can be found at https://www.facebook.com/settings?tab=ads.

Facebook provides us with statistics and insights for our Facebook and Instagram pages in anonymised form, with the help of which we obtain information about the types of actions that people take on our page (so-called "page insights"). These page insights are created based on certain information about people who have visited our site. This processing of personal data is carried out by Facebook and us as jointly responsible. The processing serves our legitimate interest in evaluating the types of actions taken on our site and improving our site on the basis of this knowledge. The legal basis for this processing is Article 6, Paragraph 1, Letter f) GDPR. We cannot assign the information obtained via the page insights to individual Facebook profiles that interact with our Facebook page. We have reached an agreement with Facebook about the processing as jointly responsible, in which the distribution of the data protection obligations between us and Facebook is stipulated. For details about the processing of personal data for the creation of page insights and the agreement concluded between us and Facebook, please visit https://www.facebook.com/legal/terms/information_about_page_insights_data.

With regard to this data processing, you have the option of asserting your rights as a data subject (see “Your rights”) against Facebook. Further information can be found in Facebook's data protection declaration at https://www.facebook.com/privacy/explanation.

Please note that according to the Facebook data protection regulations, user data is also processed in the USA or other third countries. Facebook only transfers user data to countries for which the European Commission has issued an adequacy decision in accordance with Art. 45 GDPR or on the basis of suitable guarantees under Art. 46 GDPR.

2. Twitter

Twitter Inc. (USA) is solely responsible for the processing of personal data when you visit our Twitter profile. Further information on the processing of personal data by Twitter Inc. is available at https://twitter.com/de/privacy.

3 LinkedIn

The LinkedIn Ireland Unlimited Company (Ireland / EU - "LinkedIn") is solely responsible for the processing of personal data when you visit our LinkedIn page. Further information on the processing of personal data by LinkedIn can be found at https://www.linkedin.com/legal/privacy-policy?trk=homepage-basic_footer-privacy-policy.

If you visit our LinkedIn company page, follow this page or are busy with the page, LinkedIn processes personal data in order to provide us with statistics and insights in an anonymous form. This gives us information about the types of actions that people take on our site (so-called page insights). For this purpose, LinkedIn processes, in particular, data that you have already made available to LinkedIn via the information in your profile, such as: B. Data on function, country, industry, seniority, company size and employment status. In addition, LinkedIn will process information about how you interact with our LinkedIn company page, e.g. whether you are a follower of our LinkedIn company page. With the page insights, LinkedIn does not provide us with any personal data about you. We only have access to the aggregated page insights. It is also not possible for us to draw conclusions about individual members from the information in the page insights. This processing of personal data in the context of page insights is carried out by LinkedIn and us as jointly responsible. The processing serves our legitimate interest in evaluating the types of actions taken on our LinkedIn company page and to improve our company page on the basis of this knowledge. The legal basis for this processing is Article 6, Paragraph 1, Letter f) GDPR.

V. Further data processing

1. Processing of customer and contract data

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

2. Applications

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

3. Detailed cookie information

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