How can we help you?

Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.

General questions

Where can I find an app (e.g. cloud app or others)? I don't have any in my control bar

This application is probably disabled or unavailable for your user group. Please contact your administrator.




How can I prevent events and calendar entries from ending up directly in my private calendar?

Our system cannot automatically add events to the calendar.

In addition to the invitation emails, we also generate a file for you to add the event to your email calendar so you don't miss it.

The reason they are automatically added to your calendar may be due to your email preferences.

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