How can we help you?
Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.
How can I contact my colleagues?
You can use the chat or video conference function to get in touch with your employees.
If their profiles contain additional contact information, you can use this.
I'm looking for a list of a specific member group. Where can I find them?
This can be found in Community ( Staff ). Here you need to use a filter. Click on the "Filter" button and repeat the process as shown in the screenshot. Then click on "Apply filter" .
and repeat the process as shown in the screenshot. Then click on "Apply filter" .
What personal settings can users make?
Each user can make the settings for their personal data themselves. Among other things, it is possible to determine which data you release and which other users are shown or not shown.
To do this, click on your name at the top right. A drop-down menu will now open where you select privacy settings : 
A pop-up will appear where you can set what you want to share or hide.
Why can't I find a user?
There are two reasons why you cannot find a specific user on the platform.
- The user has hidden their profile in the privacy settings . In such a case, only admins can find the profile of such a user via the admin panel.
- The user is simply not registered on the platform or their profile has been deleted.