How can we help you?
Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.
In order to adapt your Loxonet as individually as possible to you and your organization or your company, you have the possibility to configure it under the tab Presentation in the admin panel and to make Loxonet another piece of your Loxonet.
Where and how are logos, images, etc. displayed?
Your logo can be found at any time at the top left of Loxonet and on your home page. It is also displayed in the browser bar if you also insert it as a browser symbol. The default profile picture is displayed for every user profile that has not yet uploaded a profile picture.
Pixel values for the logo, favicon, browser icon and app icon
We have no special requirements for the images that you can save on the platform. For images that are displayed large, e.g. for the "Home Page", we recommend using a jpeg file and a width of 1,800 px to ensure a perfect display even on large screens.