How can we help you?
Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.
Where is the data stored?
Your data is hosted by Deutsche Telekom in one of the largest and most secure data centers in Germany.
Video conferencing? Storage of shared content/video conference content? Where are the servers located?
All content in the video conference chat is only saved for the duration of the video conference, so it will be lost as soon as the video conference ends. Otherwise, no content is saved during a video conference.
The server for all data stored on Loxonet is securely located on a Deutsche Telekom server in Magdeburg.
What about data protection for services outside the EU?
As you have probably already seen, Loxonet is sometimes a Telekom product . Loxonet is 100% DSGVO data protection compliant and can be further adapted to your needs. In addition, Loxonet is operated on the Deutsche Telekom server and your personal data will not be transferred to third countries.
If you have any further questions on the subject, we are more than happy to talk to you over the phone and discuss your concerns in detail.