How can we help you?

Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.

For the user
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Account & Login
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Log in

Login to the system

The login screen is on the right-hand side of your intranet start page. Enter your  e-mail address  and your  password there  .

Log in

And click  Sign In .

 

  • I can't sign in with my email address. What should I do?

Check that you really tried to log in with the email address that you used to register on the social intranet. Once you have checked this, you can request a new password at any time via Forgot your password . You should then receive an email with further instructions within a few minutes.  

 

 


 

Forgot Password

If you have forgotten your password, access your Loxonet domain as usual. You get there under Forgot your password?  to reset password.

Log in

Enter your  email address here  and click  Send .

Log in

A verification code will then be sent to your e-mail address (with which you are also registered on the intranet) within a few minutes. Once you have received the verification code, you can set a new password for yourself.

 

* If you have not received an email, it is possible that the email has ended up in your spam folder and we recommend checking it.
You should find the e-mail there. Alternatively, you can also request the e-mail again and receive a new e-mail.

 

 


 

The password was entered incorrectly five times and the account is now locked

  • If you are not an admin, please contact an administrator.
  • If you are an admin, please contact our support and activate it.

 

 


 

Sign out of account

Click on your picture. A so-called drop-down menu then opens  . Please click here to  unsubscribe .

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