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How can we help you?

Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.

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Loxonet App

Here we explain how to log into the app if your platform uses the Loxonet app .

 

Loxonet domain

If your platform uses a Loxonet domain , you must enter part of the address up to .loxonet.com in the address field.

  1. For example, if your platform address is demo.loxonet.com , it means your platform uses the default Loxonet domain and you need to type demo . Then click Next .
  2. Then enter your email address and password and click Next .

HB_App_Login_S1

 

 

Own domain

If your platform is on your own domain:

  1. Go to My Domain.
  2. For example, if your platform address is platform.de , enter the full address of your platform in the Domain Name field and click Next .
  3. Then enter your email address and password and click Next .

HB_App_Login_S2

 

 


 

White label app

If your platform uses its own whitelabel app , all you need to do is enter your email address and password as shown in the screenshot above.

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