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Here in our Help Center you will find all general answers to questions about billing, admin panel, product and much more.
Mobile App
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Loxonet App
Here we explain how to log into the app if your platform uses the Loxonet app .
Loxonet domain
If your platform uses a Loxonet domain , you must enter part of the address up to .loxonet.com in the address field.
- For example, if your platform address is demo.loxonet.com , it means your platform uses the default Loxonet domain and you need to type demo . Then click Next .
- Then enter your email address and password and click Next .
Own domain
If your platform is on your own domain:
- Go to My Domain.
- For example, if your platform address is platform.de , enter the full address of your platform in the Domain Name field and click Next .
- Then enter your email address and password and click Next .
White label app
If your platform uses its own whitelabel app , all you need to do is enter your email address and password as shown in the screenshot above.